|Hi Kymberly, I would like to thank you for all your help, guidance and understanding through these difficult times as we have to cancel our holiday in its entirety. We will have no hesitation referring you to our friends and family into the future.
Shaun and Liana (June 2020)
At this stage we would like to just cancel , we will book again when we feel that the world is a safe place to travel in.
PS: we will definitely book through you again! Thank you for everything.
Doug Doran (May 2020)
|Thanks for keeping us up to date re Azamara Brian.
Richard & Judy (May 2020)
| Hi Brian
Brian, More good news! Thanks a lot for dealing with these matters. Hopefully we will also get the hotel refund.
Geoff (May 2020)
| Hi Brian
Thank you - for your persistence too!
I will not hold my breath - not as though I am making any travel plans for the near future! It must be a nightmare for you following up and keeping track of everyone's bookings, credits, refunds etc.
Sue (April 2020)
|Thanks for your efforts getting back the refund. Very much appreciated.
I hope things are going good with you.
We will definitely be back in touch when our 2021 travel plans firm up.
Jan (April 2020)
We have travelled overseas quite frequently over the years and used a number of travel agents, some good, some not so good. When we attended a Scenic promotion night in 2016, we first met Kymberly from Travel and Cruise Professionals. We decided to take the plunge and book for a cruise on Scenic Eclipse to the Arctic, this cruise was scheduled for 2019 and the ship wasn’t even built.
Kymberly steered us through the booking process and then, over the next few months sat down with us and worked out a comprehensive trip to Scandinavia based around the Arctic cruise. She was always full of suggestions and recommendations, drawing on her extensive personal experiences. Always very tolerant on our numerous emails, she molded together a fabulous itinerary and got some great deals on flights, accommodation and sightseeing. Then after 3 years in the making and just 2 months before we were due to depart – DISASTER – the build on Scenic Eclipse was not complete and Scenic cancelled our booking.
Kymberly swung into action – as we had wrapped St Petersburg, Oslo, Norway in a Nutshell, Copenhagen, Helsinki and Bergen around the cruise, the whole trip had to quickly be dismantled and revised.An alternative cruise was booked (last cabin) and all bookings either confirmed or revised.
We had a hole in our itinerary and Kymberly suggested Stockholm – one of her favourite cities. Our trip was sensational – the trip of a lifetime
Without Travel & Cruise Professionals, and in particular Kymberly, we would have lost this unique opportunity.
We would recommend them for personal service, knowledge and ideas, beyond any agency we had used previously.
Colin and Joy Dawson
I want to thank you so much for booking such a wonderful holiday for us. We had the most magnificent weather the whole time. All arrangements were perfect, thank you. Cruise was magnificent, no sign of seasickness! I feel like I have had the holiday of a lifetime!
Lynn and I enjoyed the trip so much, we will recommend you to all our friends. Thanks once again for your help and tips prior to departure.
Hopefully I will be back to see you again one day.
Kind regards, Liz (August 2018)
I have just returned from an amazing overseas holiday - mainly thanks to Travel and Cruise Professionals and their wonderful agent, Kymberly Rohrsheim.
Firstly, every effort was made to tailor the holiday to suit my desires, budget and time constraints.
Then, good advice was offered and questions answered about any aspect of the travel. This information was up-to-date and based on, not just long experience in the industry, but the agent's own personal and extensive travel experience.
I have always admired Kymberly's efficient and professional approach to her work and totally trust in her ability to follow up every detail of the travel plan. As a result, I have 'followed' her to engage her services for many years - even if the office location moved to another area of Adelaide.
If you are seeking personalised service that will actually save you time, money and fulfill your travel desires, then I high recommend Travel and Cruise Professionals. In an era where it is trendy to do your own travel arrangements online - I have found that 'my' travel agent can always do it better!
Josephine Wundersitz (July 2018)
Fantastic service received from Kymberly when planning a holiday to Japan. Great knowledge of Japan and the finer points of planning our itinerary.
Appreciated her prompt response to my many queries. Highly recommend this agency.
Dianne Holman (April 2018)
I have been a client of TAC (formerly HWT) for over 20 years and can honestly say that in that period I have always received prompt and very dedicated attention from Brian, Kymberly and all staff members. Even after moving from Adelaide, I have continued to use TAC as my preferred Travel Agent. Their service has always been prompt, tailored to meet my needs and attentive to my safety and security. Given that my travels have taken me all over the globe - and that my itineraries are often complex and complicated, I've appreciated the attention to detail that TAC has always provided. In addition in those times when airlines have suffered schedule failures, and I've been inconvenienced, I've always appreciated having the help of TAC staff members to assist me.
Denis, a loyal client for over 20 years
|For more than sixteen years, Kymberly Rohrsheim has always provided outstanding service in looking after our travel arrangements. This has involved researching and organising complex itineraries for our annual overseas holiday, and latterly, for more than one holiday each year.
She has an impressive depth of knowledge of possible destinations, and of the most interesting ways of reaching remote places anywhere in the world. She has excellent people-skills, and has shown this in her sensitive awareness of our needs and how to help us with information to suit our preferences.
Once a destination has been chosen Kymberly is tireless in her meticulous planning. Her knowledge of the big picture is complemented by her remarkable attention to the smallest detail. We remember with pleasure the unbroken record of seamless arrangements made for us by our talented travel agent.
We count ourselves fortunate to have someone of Kymberly’s exceptional expertise looking after our thirst for travel.
Geoffrey and Patsy (two longstanding, and very appreciative clients)